Dongguan UCAN Energy Solution Co., Ltd. Expert in residential ESS,high & low voltage energy storage system

FAQ
Q1: Are you a factory or trading company?
A: We are a professional energy storage battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients, which can produce as per your samples or technical drawings. We can build the molds and fixtures.

Q2.Can I have a sample order?
A:  Yes, we welcome sample order to test and check quality. 

Q3: Where can I get the price?
A: We will offer you the best quotation in 12 hours after we get the product specifications such as voltage capacity application etc.

Q4. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q5. How about your delivery time?
A: Generally,  it will take 20-30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q6. Do you test all your goods before delivery?
A: Yes, We have a professional QC team to make sure that the product in good condition before shipment.

Q7: How do you make our business a long-term and good relationship?
A:1. We keep good quality and resonable price to ensure our customers benefit ;
   2. We respect every customer as our friend and we sincerely do business and grow business and friendship with them,  no matter who are they and where they come from.